Elite Medical Concierge & Longevity Hub in Singapore.
A private, doctor-led concierge experience for international patients visiting Hisential Orchard Clinic. One Personal Health Concierge coordinates your doctors, screening, treatments and follow-ups - from your first teleconsult to secure post-visit reviews back home.
MOH-licensed private medical clinic · SMC-registered medical team · Orchard, Singapore
Built around a single, dedicated point of contact.
End-to-end Personal Health Concierge
One dedicated contact coordinates your doctors, screening, treatments and follow-ups - from pre-arrival teleconsult through to post-visit care back home.
Mandarin Gallery, Orchard Road
A discreet, private clinical setting on Orchard Road - steps from Somerset MRT and walkable to leading hotels and embassies.
SMC-registered medical team
All consultations are led by Singapore Medical Council-registered doctors with focused experience in andrology, hormonal health, longevity and aesthetic medicine.
MOH-licensed private medical clinic
Licensed under Singapore's Healthcare Services Act (HCSA), Licence L/24M2064/MDS/001/242. Encrypted medical records, secure teleconsult portal, and no third-party sharing of patient data, except where required by regulations or law.
Four areas of focused private practice.
Comprehensive Health Screening
Full executive screening covering cardiometabolic, hormonal, organ-system and cancer-risk markers in a single contained visit.
ExploreLongevity Screening
Longevity-grade testing: epigenetic biological age, gut microbiome and physical function analysis with clinical interpretation.
ExploreMen's Health Treatments
Discreet, evidence-based care for erectile dysfunction, premature ejaculation, testosterone deficiency and related men's health concerns.
ExploreAesthetic & Hair Restoration
Doctor-led aesthetic care - injectables and skin rejuvenation under evidence-based protocols.
ExploreFive steps, one concierge.
From the first secure video call to your post-care review back home, your itinerary is sequenced and supervised by a single dedicated contact.
- 01
Pre-arrival secure teleconsult
Your Personal Health Concierge introduces your reviewing doctor over a secure video portal, reviews your medical history, and builds a clinical itinerary tailored to your stay.
- 02
Arrival & on-site welcome at Mandarin Gallery
On the day of your visit, you are received privately at Hisential Orchard Clinic inside Mandarin Gallery.
- 03
On-site screening, diagnostics & treatment
Bloods, imaging coordination, in-clinic diagnostics, consultations and same-day treatments are sequenced into a single, contained visit window.
- 04
Post-treatment rest & recovery coordination
Where treatments require a quiet recovery window, your concierge sequences clinical reviews and any follow-up visits across the remainder of your stay in Singapore.
- 05
Secure post-care teleconsult review
After you return home, full diagnostic metrics, biomarker reports and clinical reviews are delivered remotely via the secure medical video portal - with your concierge as your single point of contact.
Optional add-ons
Private chauffeured transfers between your accommodation and the clinic can be arranged on request as an optional add-on - they are not included in the core concierge service. Hisential does not operate hotel partnerships; guests select and book their own accommodation independently.
Request your Personal Health Concierge.
Share a few details and your concierge will reply on WhatsApp within one business day with a draft itinerary, indicative scope and the next steps to confirm your visit.
- Single dedicated contact across your entire visit.
- Pre-arrival teleconsult to confirm scope before you fly.
- Secure post-visit reviews via encrypted medical portal.
Absolute patient privacy. By design.
- Licensed under Singapore's Healthcare Services Act (HCSA), Licence L/24M2064/MDS/001/242.
- All consultations are led by Singapore Medical Council (SMC) registered doctors.
- Medical records and teleconsults run on encrypted, access-controlled servers. No third-party data sharing.
- Cross-border patient correspondence and biomarker reports delivered exclusively through our secure medical video portal.
Practical questions, answered.
Do I need a special visa to visit Hisential as an international patient?+
Most visitors from ASEAN, Commonwealth and many Western countries enter Singapore visa-free for short stays. Your Personal Health Concierge can advise on entry requirements relevant to your nationality and length of stay.
What languages are available for consultations?+
Consultations are conducted in English. Mandarin is available directly with Dr. Julian Ng, and Malay directly with Dr. Anthony Stanislaus, so you speak to the doctor in that language rather than through an interpreter. Support in other languages can be arranged with advance notice through your Personal Health Concierge.
Which currencies and payment methods do you accept?+
Fees are charged in Singapore Dollars (SGD), from S$50 after GST for a consultation. We accept cash, debit and major international credit cards. Indicative pricing in your home currency can be quoted by your concierge ahead of your visit.
Do you work with international insurance?+
Hisential operates on a fee-for-service basis. We can provide itemised invoices and medical reports to support reimbursement with your private insurer. Direct billing arrangements are not offered at this time.
How long should I plan to stay in Singapore?+
Most screening and consultation programmes are completed within 1-2 working days. Longer stays may be recommended where multi-day diagnostics, longevity testing or recovery from a procedure is involved - your concierge will confirm the right window for your itinerary.
Can my partner or family member accompany me?+
Yes. A partner or family member is welcome to attend non-clinical portions of your visit. Clinical consultations remain private by default, unless you request otherwise in writing.
How does follow-up work after I return home?+
All follow-up consultations, biomarker reviews and treatment-plan iteration are conducted through our secure medical teleconsult portal. Your Personal Health Concierge remains your single point of contact between visits.
Do you arrange chauffeured transfers or other add-on services?+
Private chauffeured transfers between your accommodation and the clinic can be arranged as an optional add-on by request. These are not included in the core concierge service. We do not operate hotel partnerships - guests choose and book their own accommodation independently.
Take the first step on your health journey.
Book a screening, start a treatment plan or ask a confidential question. Your personal health concierge will reply within one business day to coordinate your doctor, tests and follow-ups - on your schedule.